Requirements of the Organization in a Social Responsibility Management System



Corporate social responsibility (CSR) is becoming increasingly important for businesses worldwide. Companies are expected to behave ethically, contribute to sustainable development, and engage in activities that benefit society. These expectations come not only from the public, but also from shareholders, owners, and investors. In this essay, we will explore the requirements of an organization in managing CSR, with a focus on the expectations of these stakeholders.


Owners of a company are generally interested in the financial performance of their investment. However, they are also concerned with the company's social and environmental impact. Owners may require that the company adopts CSR policies that align with their values and expectations. As a result, a company's CSR practices may affect the decisions of potential investors and buyers. To meet the expectations of owners, companies should develop a CSR strategy that reflects the interests of shareholders, while also addressing the social and environmental issues relevant to the company.


Similarly, shareholders are concerned with the financial returns on their investments, but they are also interested in the impact of the company's activities on society and the environment. Shareholders can use their voting rights to influence the company's CSR policies and activities. To meet the expectations of shareholders, companies should communicate their CSR activities and impacts to shareholders regularly. This includes the reporting of CSR performance, targets, and future plans. Shareholders can then use this information to assess the company's CSR activities and influence future decisions.


Investors are increasingly considering CSR performance as part of their investment decisions. Investors are interested in companies that have a positive impact on society and the environment, as well as those that manage their CSR risks effectively. To meet the expectations of investors, companies should ensure that their CSR activities are aligned with the company's long-term strategy, goals, and values. This includes developing CSR targets, monitoring CSR performance, and communicating CSR achievements and challenges to investors.


In conclusion, managing CSR is crucial for companies to meet the expectations of their stakeholders. Owners, shareholders, and investors all have different expectations of the company's CSR practices. To meet these expectations, companies should develop a CSR strategy that aligns with their values and interests, report regularly on their CSR activities, and ensure that their CSR practices are integrated with their overall business strategy. By meeting these requirements, companies can benefit from increased trust and loyalty from their stakeholders, which can contribute to their long-term success.

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